Home Head On Gender Toll free number to ease GBV reporting

Toll free number to ease GBV reporting

[From Left; Sauti ya Wanawake Director Violet Muthiga, MUHURI Gender and children rights Officer Topista Juma and Mombasa County Director of Gender Ms Esther Ingolo. Photo/Haramo Ali].

In a bid to quell the rising cases of gender based violence especially during the ‘Covid-19 pandemic, Mombasa county government has launched a toll free line.

Mombasa County Gender base violence technical working group says the step is in the right direction towards containing the increase of GBV in the county.

Speaking during the launch of the toll free direct line 0800 720587 and SMS number 21094 at Tononoka where the reporting centre is located, Mombasa County Gender Director Esther Ingolo said recently there has been worldwide and countrywide increase in violence against women and children.

“We should not wait until the situation worsens as the County gender technical working group we are already working towards containing the situation,” she said.


She said during the Covid-19 pandemic, most people choose to remain mum over the issues revolving around the social vice.

“Most of the centers where people use to report GBV cases have been closed while some fear reporting GBV related cases, we are streamlining this particular issue,” noted Ms Ingolo.

She called on the community to come out and report GBV cases so that they can be dealt with.


On her part, Muslims for Human Rights-MUHURI Gender and children rights Officer Topista Juma said they have been pursuing various GBV related cases in Mombasa.

She said the new approach especially during this Covid-19 pandemic period will encourage locals to come forward and report the cases to facilitate follow up.

“We are working in unison to contain this vice in our locality,” she disclosed.

Topista challenged men to join the course so as to protect women and children against the vice.

The program is spearheaded by the Mombasa county government gender department with other partners among them Sauti ya Wanawake, Action aid, FIDA among others.